Frequently Asked Questions

• The Science Behind OpaluX?

  Our whitening products use innovative PAP whitening
  technology and a carefully formulated blend of active ingredients designed to
  gently lift surface stains and brighten the appearance of teeth.

  The formula works by helping break down discolouration
  caused by food, drink, and everyday habits — leaving your smile looking visibly
  brighter and refreshed.

• How long does it take to see results?

  Most customers notice a difference within 3–7 days of
  consistent use. For best results, we recommend completing a full treatment
  course. Individual results may vary depending on the level of staining and how
  regularly the product is used.

• Where do you ship to?

  Proudly UK based, shipping across the whole of the UK.

• How long does delivery take?🚚

  Standard UK delivery typically takes 2–4 working days. 

  Next day and express delivery options are available. 

  Full delivery information will be provided at checkout.

• What is your returns policy?

  We want you to love your OpaluXsmiles experience. If you're
  not satisfied with your purchase, please contact us within 14 days of receiving
  your order and we'll do our best to make it right. For hygiene reasons, opened
  products may not be eligible for a full refund — Please reach out to our
  dedicated support team — we’re always here to help and make you feel part of
  the OpaluX family.

• How do I contact you?

  Feel free to reach out to us on our social media platforms or through the contact form on our website. We aim to respond to all enquiries within 1–2 business days.